If you do not have access to the internet, but have a fax machine, you can call the Fax-On-Demand System at (301) 837-0990 from a fax machine, using the handset. Follow the voice instructions and request document number 2255. Otherwise, please call our office and we can provide copies of the forms.
If the veteran was discharged from the Army or Air Force before 1960, however, the National Archives record may have been destroyed in a large fire at a government building that occurred in 1973. The following personnel are most affected: Army personnel discharged November 1, 1912, to January 1, 1960 Air Force personnel discharged September 25, 1947, to January 1, 1964 (with names alphabetically after Hubbard, James E.). If the veteran’s papers were among those in the fire, the application will be delayed, as the veteran’s records will have to be reconstructed. We may assist the veteran with this process. If a veteran does not have his/her discharge papers and is thinking about applying for a pension benefit, please notify us as soon as possible to begin the reconstruction process right away.